FAQs

Once your order has been dispatched, you will receive an email with a tracking number and a link to view your package's journey.

We process and ship orders within 3 to 7 business days, excluding Fridays and public holidays. Delivery time may vary depending on your location.

We process orders quickly. If you need to make a change, please contact us immediately. We cannot guarantee changes can be made once the order is processed for shipping, but we will do our best to assist.

You can request a return within 3 days of delivery, or an exchange within 7 days. For detailed instructions, please visit our Return & Exchange policy page.

To be eligible, items must be in brand-new condition: unworn, unwashed, with all original tags and packaging intact, and free of any scents or stains. We reserve the right to reject returns that do not meet these conditions.

We sincerely apologize. Please contact our customer care team within 24 hours of delivery with your order number and a photo of the issue, and we will arrange a replacement immediately.

Please check our detailed Size Guide page for accurate measurements to find your perfect fit.

At ZAYTA, our commitment to luxury and quality is unwavering. Each product is crafted from a material carefully selected for its unique properties—be it a beautiful drape, a structured feel, or lasting comfort. Detailed composition for each item is listed on its product page.

We accept payments via major credit/debit cards (Visa, MasterCard) and Cash on Delivery (COD) for all orders within Egypt.